The Ashley Furniture Kiosk converts more guests into customers by providing a faster and easier means of discovering store inventory and frees up more time for sales associates. I worked with the hardware provider to understand the technology and how I could design its interface. It had to be a version of the eComm site, solely focused on the store’s inventory. Next, we tested multiple iterations until we had an elegant, intuitive model to release. After release, we followed up with pilot stores and created additional updates from additional user research.